Question 1

When does strawberry season start? How can I be notified when picking has started/ended?

Accepted Answer

It all depends on the weather. Typically strawberry season starts in Mid June and ends around July 4th. To be notified of the seasons start, end, and to receive possible special promotions/discounts please join our email list. (click here to be taken to our signup page)

Question 2

Is there a minimum pound requirement of strawberries I have to pick when I am in the strawberry patch? How can I tell how many pounds I have in my tray?

Accepted Answer

Yes, the minimum pound requirement is 5lbs of strawberries. We will have a weight scale available in the field for you to check the weight of your berries. If you come back with less than 5lbs of berries you will be charged for the 5lbs minimum regardless.

Question 3

What forms of payment are acccepted at strawberry season?

Accepted Answer

Basse’s is now a cashless operation during all seasons. We accept all major credit, debit, and mobile payments.    Please see our Cashless page for more info.    For the best experience, we recommend bringing credit, debit, or mobile payment types.

Question 4

Why did you decide to go cashless?

Accepted Answer

There were several factors that went into the decision to transition to card and mobile payment only transactions.   Faster. Eliminating the need to make change allows for quicker transaction times and lower wait times, making the guest experience even better!   Efficiency. The cashless model allows us to operate more efficiently and effectively, giving our team members the opportunity to focus more on you, our guest.   Safer. Keeping guests and team members safe is number one priority for us on the farm. Cashless models have proven to be a safer model to implement across the retail and hospitality industries.

Question 5

If I come to the farm with cash can I still make purchases?

Accepted Answer

Yes. However, for reasons listed  on our cashless page, we recommend against it. If you come with cash and not with credit, debit, or mobile, there is one option available. 1. A cash-to-gift card option is available at any of our registers. Guests will be able to transfer that cash onto a Basse gift card. The gift card can then be used throughout the farm for purchases (excluding certain third-party food vendors. No refunds or cashback on giftcards).

Question 6

Am I allowed to eat the strawberries while in the field?

Accepted Answer

You are allowed only one or two samples to taste. You are not allowed to eat as many as you’d like. If you are eating as many as you’d like you will be asked to leave, as this is the product we sell, which makes it no different than if you were trying to eat all you’d like at a grocery store.

Question 7

Are school tours available during strawberry season? Can large groups of small children come pick strawberries?

Accepted Answer

No, we do not offer school tours during our strawberry season. Just as we do not offer school tours, we do not allow groups of small children into the strawberry patch. The strawberry patch is simply not accommodating for groups of young children since the walk ways are narrow and strawberries can be easily squished. Reducing the chances of squished berries helps us ensure the best quality fruit for our guests. That doesn’t mean young children can’t come pick, we just ask not in groups. Young children are welcome to come pick with their parents or guardian. We require one parent or guardian to every 2-3 young children.

Question 8

Are young children welcome to come picking in the strawberry patch?

Accepted Answer

Yes. *We require at least 1 adult per 3 children while in the patch.* We just ask that parents keep a close eye on their children. Especially since strawberries are so easy to step on and squish. Please do your best to keep the young ones in your own straw isle. Some rules to remember – There is no running in the patch, jumping over strawberry rows, or throwing strawberries.

Question 9

Is it muddy in the fields? What should I wear when picking?

Accepted Answer

Yes, there are times when the fields are muddy and wet due to the weather or our irrigation system. We recommend wear boots or old shoes when coming to pick. Also dress accordingly for the weather conditions.

Question 10

Do you close down during rain?

Accepted Answer

We will stay open if it is a light rain. We will close down if there is lightening, or if the rain is heavy and excessive. Please call our hotline (262) 628-3866 to make sure we are open before coming to pick.

Question 11

Do I need to bring my own picking containers?

Accepted Answer

No, we provide all you need for picking supplies.

Question 12

Can I bring my stroller out to the strawberry patch?

Accepted Answer

No. We do not allow strollers into the strawberry patch. Our strawberry rows are narrow and a stroller will squish berries. Also, strollers do not fit well anywhere on our hayride wagons. We do have spots in our u-pick barn where you can park your stroller before riding to the fields.

Question 13

Can I walk to the strawberry fields? Can I walk back from the strawberry fields to the u-pick barn?

Accepted Answer

No. Everyone must take a wagon ride to and from the fields. With several tractors driving around constantly, it becomes dangerous to walk on the roads to or from the fields. Please wait for the next tractor and wagon to give you a ride.

Question 14

If I don’t want to pick my own strawberries can I buy pre-picked ones?

Accepted Answer

Yes. We will be selling pre-picked strawberries daily at our main store from 9am-5pm and 9am-7pm on Wednesday. (while supplies last. – Come early in the day to ensure good berry selection)

Question 15

Do you ever have to close down because you’ve run out of strawberries?

Accepted Answer

Yes, although it is rare, we may close down due to berries ripening. In the event we are picked out of ripe berries we will close for a day or so until more ripen up. As always please call our hotline (262) 628-3866 to check berry status before coming to pick.

Question 16

Can I bring food or beverages out into the fields?

Accepted Answer

We allow only reusable water bottles or canisters to be taken into the fields. Food items, drinks/sodas, or any items that turn into “trash” in the fields are not allowed. We also do not allow large food carry ins at the farm.

Question 17

When do you have fresh peas? Can we pick our own peas?

Accepted Answer

Sugar snap peas, garden peas, and snow peas are usually available within a week after strawberries are ready. (Please join our email list to know exactly when we start having peas available) No, you can not pick your own peas.

Question 18

Do you have restrooms?

Accepted Answer

There are porta potties on site with hand washing stations.

Question 19

Lost and Found

Accepted Answer

If you have lost an item at our farm please call our main store or contact us via email to see if we have found the lost item. We keep all lost items until the end of our season, and whatever is not claimed by then is donated.

Question 20

Is the entire farm cashless during all seasons?

Accepted Answer

Yes, the entire farm is cashless during all seasons. The only exception will be certain third-party food vendors within our Pumpkin Fest grounds.

Question 21

Are pets allowed?

Accepted Answer

Though we are big animal lovers, pets are not allowed, with the exception of service dogs. (If your dog is a service dog, please present papers at entrance and they must wear the official service vest.) In these cases, we ask that your dog be kept on a leash and that you please clean up after any messes.

Question 22

What forms of payment do you accept?

Accepted Answer

Basse’s is now a cashless operation during the fall season. We accept all major credit, debit, and mobile payments.    Please see our Cashless page for more info.    For the best experience, we recommend bringing credit, debit, or mobile payment types.

Question 23

Why are September weekends cheaper than October weekends?

Accepted Answer

In an attempt to help spread out guests, our historically slower weekends in September are now cheaper than our typically busy weekends in October. Come during September to avoid crowds and save money!

Question 24

Are there refunds in the event of rain?

Accepted Answer

No, there are no refunds or rainchecks. Poor weather conditions are out of our control, please check the weather forecasts before coming. However, we will do our very best to keep open during rain/muddy conditions, as long as conditions are safe to do so!

Question 25

Do I get a free pumpkin with admission?

Accepted Answer

No, any pumpkins you’d like to take home, either from the pumpkin patch or off our lawn, are an extra charge. The free pumpkin with admission promotion of previous years has come to an end. A hayride to the pumpkin patch is included with admission, and any pumpkins you decide to bring back from the field will be an extra charge.

Question 26

Is there an age requirement?

Accepted Answer

Yes, all children under the age of 15 must be accompanied by a paying parent/adult. Children under the age of 15 will not be allowed to enter PumpkinFest without an adult/parent.

Question 27

What age is Basse’s PumpkinFest most appropriate for? Do parents/adults have to pay admission?

Accepted Answer

One of the great things about Basse’s PumpkinFest is the fact that it offers something that everyone, of all ages, can enjoy. From babies, all the way up to grandma and grandpa, our goal is to make sure everyone in your group leaves with memories to cherish. Thus, yes, all ages 2+ do pay admission.

Question 28

Can I bring in my own food?

Accepted Answer

No, we do not allow any carry in food items into PumpkinFest. Strollers, backpacks, and handbags are subject to search/check.

Question 29

What is the age cutoff for free admission?

Accepted Answer

Ages 1 (0-23 months) are free. The cutoff point is the age of 2, meaning anyone age 2 and over must pay admission.

Question 30

What activities can free attendees (ages 1 | 0-23months) participate in?

Accepted Answer

Ages 1 (0-23months are free attendees) can participate in everything that we deem is safe for them to enjoy. We take safety very serious, and some of our activities are just not safe for the little ones. Some activities that are not suitable for 1 year olds – Jumping pillows, giant slides, bouncy houses, ropes course, zip lines, bull riders, peddle carts, rat racers, corn crib caverns. Any activities not previously listed are appropriate for 1 year olds to enjoy with their adult!

Question 31

Can I leave the gates and come back in?

Accepted Answer

Yes, just make sure to get your hand stamp and keep your wristband on! That wristband and hand stamp is good for re-entry that day only.

Question 32

Is Basse’s PumpkinFest wheel chair accessible?

Accepted Answer

The majority of Basse’s is on unpaved farm ground, but we do our very best to make our event as accessible to all our guests as possible. Wheel chairs and strollers can be brought on premises, but the ground (like any farm) can be bumpy in spots. The remainder of the event is spread out over grass, and dirt and gravel that could be somewhat difficult to push through in some areas.

Question 33

Do you have restrooms?

Accepted Answer

There are porta potties on site with hand washing stations and baby changing stations. We also have a few wheel chair accessible porta potties.

Question 34

Are pets allowed?

Accepted Answer

Though we are big animal lovers, pets are not allowed inside our event, with the exception of service dogs. (If your dog is a service dog, please present papers at entrance and they must wear the official service vest.) In these cases, we ask that your dog be kept on a leash and that you please clean up after any messes.

Question 35

Do you ever close due to poor weather?

Accepted Answer

Extreme, unforeseen weather can force us to close at any time and an announcement regarding any weather closure will be posted on our news outlets and posted here online.

Question 36

Can I bring in alcohol?

Accepted Answer

We do not allow alcohol to be brought in. Strollers, backpacks, and handbags are subject to check/search.

Question 37

Can I smoke on the farm?

Accepted Answer

No smoking or e-cigs are allowed. There is a lot of straw, cornstalks, and other very flammable decorations all over the farm. Again, we want to keep an enjoyable and safe experience for all our guests!

Question 38

What are your busiest and slowest times to visit?

Accepted Answer

Saturdays and Sundays are our busiest days, with the two middle weekends in October being the most busy. Our slowest times are early in our season during September, and late in October. Coming during the weekdays is a good choice as it is much less crowded and cheaper. (see our pricing page for more info on weekday prices and activities).

Question 39

Is the entire farm cashless during all seasons?

Accepted Answer

Yes, the entire farm is cashless during all seasons. The only exception will be certain third-party food vendors within our Pumpkin Fest grounds.

Question 40

Why did you decide to go cashless?

Accepted Answer

There were several factors that went into the decision to transition to card and mobile payment only transactions.   Faster. Eliminating the need to make change allows for quicker transaction times and lower wait times, making the guest experience even better!   Efficiency. The cashless model allows us to operate more efficiently and effectively, giving our team members the opportunity to focus more on you, our guest.   Safer. Keeping guests and team members safe is number one priority for us on the farm. Cashless models have proven to be a safer model to implement across the retail and hospitality industries.

Question 41

If I come to the farm with cash can I still make purchases?

Accepted Answer

Yes. However, for reasons listed  on our cashless page, we recommend against it. If you come with cash and not with credit, debit, or mobile, there is one option available. 1. A cash-to-gift card option is available at any of our registers. Guests will be able to transfer that cash onto a Basse gift card. The gift card can then be used throughout the farm for purchases (excluding certain third-party food vendors. No refunds or cashback on giftcards).

Question 42

If I buy my tickets online, do I print them out?"

Accepted Answer

Online tickets will be emailed to you and you have three options once arriving at our ticket booth:A. Present a printed copy of the ticket
B. Show it on your phone
C. Just give your name at our ticket booth & we can look up your purchase

Question 43

Can I buy pre-season tickets, and where?"

Accepted Answer

Yes, discounted pre-season tickets will be available before each season online only. Please see our fall or pricing page to buy tickets online. Pre-season tickets are not available at our main store before our season starts.

Question 44

Is there PumpkinFest on the Weekdays and what activities are open? What are the Weekday hours?

Accepted Answer

Yes! If you are looking for a more relaxed/less busy day to come enjoy the farm then weekdays are a perfect option! All activities are open on weekdays except for the two train rides, walk throughs, bouncy houses(jumping pillows will be open), and performances/shows/candy cannon. (See our pumpkinfest page for more info). Weekday hours for PumpkinFest are 1:30pm – 5:30pm.

Question 45

Can I get a refund or return the pumpkins I buy?

Accepted Answer

No, all pumpkin sales are final.

Question 46

Do I need to pay admission to shop in the store?

Accepted Answer

No, you do not need to pay admission to shop in our store.

Question 47

Lost and Found

Accepted Answer

If you have lost an item at our farm please call our main store or contact us via email to see if we have found the lost item. We keep all lost items until the end of our season, and whatever is not claimed by then is donated.

Question 48

Why did you decide to go cashless?

Accepted Answer

There were several factors that went into the decision to transition to card and mobile payment only transactions.   Faster. Eliminating the need to make change allows for quicker transaction times and lower wait times, making the guest experience even better!   Efficiency. The cashless model allows us to operate more efficiently and effectively, giving our team members the opportunity to focus more on you, our guest.   Safer. Keeping guests and team members safe is number one priority for us on the farm. Cashless models have proven to be a safer model to implement across the retail and hospitality industries.

Question 49

Is the entire farm cashless during all seasons?

Accepted Answer

Yes, the entire farm is cashless during all seasons. The only exception will be certain third-party food vendors within our Pumpkin Fest grounds.

Question 50

What forms of payment do you accept?

Accepted Answer

Basse’s is now a cashless operation during all seasons and events. We accept all major credit, debit, and mobile payments. Please see our Cashless page for more info. For the best experience, we recommend bringing credit, debit, or mobile payment types.   If you come with only cash, we have a cash-to-giftcard option for you.

Question 51

If I come to the farm with cash can I still make purchases?

Accepted Answer

Yes. However, for reasons listed on our cashless page, we recommend against it. If you come with cash and not with credit, debit, or mobile, there is one option available. 1. A cash-to-gift card option is available at any of our registers. Guests will be able to transfer that cash onto a Basse gift card. The gift card can then be used throughout the farm for purchases (excluding certain third-party food vendors. No refunds or cashback on giftcards).

Question 52

Can I get a refund on the gift card if I don’t use all the money?

Accepted Answer

No, there are no refunds for either option.   Gift card option - The value that remains on the gift card can be used at our farm on future dates. The gift cards can be used during any of the seasons we are open as well, such as our strawberry season in June, or the next fall season too!

Question 53

Are there set minimums or maximums for gift cards? Any set incremental values?

Accepted Answer

Gift card option - There are no set incremental values, but our team members will not be able to give change back or break large bills. Any amount to the penny can be transferred onto the card with a $5 minimum. What you have in cash will be exactly transferred to the gift card.

Question 54

Do you accept all types of card payments? What about digital payments?

Accepted Answer

We accept all major types of card payments that our POS system Square accepts. We also accept all digital, contactless payments that Square accepts, such as Apple Pay etc.

Question 55

Is the entire farm cashless during the fall season?

Accepted Answer

Yes, the entire farm is cashless during our fall season. The only exception will be certain third-party food vendors within our Pumpkin Fest grounds.

Question 56

If I come to the farm during the fall with cash can I still make purchases?

Accepted Answer

Yes. However, for reasons listed above, we recommend against it.   If you come with cash and not with credit, debit, or mobile, there are two options available.   1. A cash-to-gift card option is available at any of our registers. Guests will be able to transfer that cash onto a Basse gift card. The gift card can then be used throughout the farm for purchases (excluding certain third-party food vendors. No refunds or cashback on giftcards).   2. A cash-to-card kiosk will be available in our Main Store (in front of our ticket booths) for those who prefer not to use their own cards or who prefer to carry cash. Guests will be able to feed the cash into the machine and obtain a pre-paid Mastercard debit card with the same amount with NO transaction fee. These Mastercard debit cards can be utilized as any other pre-paid debit card or credit card throughout our farm as well as outside our farm anywhere that Mastercard debit is accepted.

Question 57

Can I get a refund on the gift card/pre-paid debit card if I don’t use all the money?

Accepted Answer

No, there are no refunds for either option.   Gift card option - The value that remains on the gift card can be used at our farm on future dates. The gift cards can be used during any of the seasons we are open as well, such as our strawberry season in June, or the next fall season too!   Pre-paid Mastercard debit card option - Any value that remains on the pre-paid Mastercard debit card can be used anywhere in the world where Mastercard debit is accpeted. Either at our farm again, or anywhere else such as gas stations, grocery stores, restaurants, etc. to name a few.

Question 58

Are there set minimums or maximums for gift cards/pre-paid debit cards? Any set incremental values?

Accepted Answer

Gift card option - There are no set incremental values, but our team members will not be able to give change back or break large bills. Any amount to the penny can be transferred onto the card. What you have in cash will be exactly transferred to the gift card.   Pre-paid Mastercard debit card option - There are no set increments that can be loaded, but the minimum is $5, and maximum is $1,000. Balances can be checked at the kiosk and are on the kiosk receipt upon obtaining a Mastercard debit card.

Corn Crib Cafe

Hill Billy Smoke House

Located in our pumpkin fest grounds:

Corn Crib Cafe

Corn Crib Cafe

Food Trucks

Located in our pumpkin fest grounds:

Yellow Snack Wagon

Located in our pumpkin fest grounds:

"We love Basses, it is our family tradition!

-Megan Booth

We have gone Cashless for all seasons! Credit, Debit, and Mobile payments only. Click HERE to learn more